We’re always just a call away, 24/7.
You deserve the best! Every one of our employees is dedicated to providing you with the best in ground transportation services available in NY & CT. 100% passenger satisfaction is our only goal. If our service does not meet your expectations, let us know and we will make it right or your next ride is on us.
Teddy’s Limo serves customers in Fairfield County and Hartford County, Connecticut, including Stamford, Norwalk, Westport, Wilton, Avon, Glastonbury, West Hartford and beyond. We provide airport transfers and private car services to Manhattan, Newark, JFK, LaGuardia, Westchester, Bradley and Logan airports and beyond.
How Can We Help?
Teddy’s Transportation System is available 24 hours a day, 365 days per year at 203.717.4562. Your call will be answered immediately without ever having to “press 1.” Any number you find published for Teddy’s rings at all times and a live agent answers instantly at our national operations center in Norwalk, Connecticut.
Yes, you can! However, please do not use email for immediate situations. We attempt to respond quickly to [email protected] but urge you to monitor email conversations to be sure we respond in time.
Yes. You can access the login via Book Online.
Teddy’s program is built around this question. Call us at 203.717.4562. Don’t wait – call us any time you have a question. We will answer instantly, we will review your desired pickup position and can see your chauffeur by satellite fleet tracker and can also see many other chauffeurs nearby should there be a need to change.
Protocol A: Once a flight approaches the destination airport, but then diverts and lands elsewhere, we default to canceling the airport car service (industry-best late-cancellation charges apply[2]) and rescheduling another vehicle once you are airborne again for final arrival at the scheduled airport. This protocol cuts your cost for what could otherwise become a lengthy and costly stay at the standby airport.
Protocol B: It’s rare, but protocol A may result in your having to wait a few minutes for your second chauffeur once you land at your final airport. Accordingly, you may call or text to ask us to keep your first driver assigned to you so that he or she is on location no matter how long or short your diversion is.
In Teddy’s primary markets[3], the first quarter-hour is free, after which we charge by the quarter-hour.
Teddy’s industry-best cancellation window allows you to cancel a reservation for pickups in our primary markets, with only two hours’ notice without charge. For late cancellations, our charge is also industry-best: 50% of the estimated fare plus incurred expenses.
Teddy’s is happy to deliver small envelopes and boxes. We will simply need your party to meet the driver at the curb. We deliver at full sedan fare if on your schedule or half fare if we can deliver it later that day and combine it with another passenger’s ride.
Teddy’s takes you there
When you call, we answer – always and with no auto-attendant! Our reservation team monitors airport schedules and can advise you how much time to allow. We arrive at your home or business 15 minutes ahead of time and wait politely until you are ready. Being on time is critical to your trip’s success: This year, 99.7% of our passenger survey respondents said we were “on time!” Teddy’s Team has consistently delivered on-time performance, 28,000 times a year, for decades.
We also monitor flight arrivals data in real time – our computer network is directly linked to FAA-authorized information transmitted directly from the transponder of the aircraft. So, whether your inbound flight is running early or behind schedule – even if you’re arriving late at night to a deserted airport – your Teddy’s chauffeur is always there to meet you with your airport car service.
Always on time
Our chauffeurs are more than just “drivers.” Teddy’s employs only courteous professionals with demonstrated skills in communications, safe driving and in anticipating your needs. Each of our specially licensed chauffeurs has had their background vetted and has their health, driving record and driver behavior constantly monitored.
Our chauffeurs are always personable and professionally groomed and attired. Their performance is continuously monitored by our service quality survey, and we use spot checks and on-board “mystery ride” trainers to ensure that every detail of your ride meets or exceeds our standards.
Your reservationists, dispatchers and other office staff are trained and eager to provide reliable airport car services in the challenging, busy and ever-changing New York metro environment.
Why Choose Teddy’s
Teddy’s corporate car service solutions merge high-tech with high touch while providing seamless connectivity, maximum convenience, exceptional quality and huge savings for our customers.
“We used Teddy’s Limo service to and from JFK and the service was excellent. They met us at exactly the correct time and they communicated with us in a timely way. Both drivers were professional and courteous. The can engage in conversation as much and as little as you wish. The cars are excellent and well kept; very comfortable rides. I highly recommend this service.”
“Gene my contact was so helpful with scheduling my rides. I’m confident the driver and car will be exceptional, too.”
“Teddy’s Limo service is first rate from the minute they answer your call to the minute the driver drops you off. The staff is incredible. The dispatcher keeps you well informed, the drivers ( I have used them numerous times) are polite, friendly, and professional. I cannot recommend them enough. One of the best company interactions I can remember. Perhaps other companies should look at their business model. I 100% recommend that you try Teddy’s once and you will see why I’m writing this. Five star all the way.”
“Teddy’s chauffeurs are professional and always exceed my expectations.”
“Always prompt, courteous and safe. I have used Teddy’s many times and have always been happy. Highly recommend!”
“Had a great experience last night with our driver, Robert. Not only did he stay in touch throughout the pick up process, he had a great sense of humor. We were exhausted after a long day of travel, and his light hearted conversation was welcome and appreciated. Thank you, Robert!”
“In regard to a celebrity golf charity last week: “Stacey and I just want to say thank you for an incredible job! You and your team were first class and buttoned up! Thank you for handling everything so gracefully. We were more than impressed. We do this a lot and transportation services can be such a nightmare. Kevin was attentive, organized and accommodated our every car service need. Even when we changed on the fly!””
“I’ve used Teddy’s for many years. You do a fantastic job. Everyone who answers the phone is ALWAYS courteous and calm. I appreciate the flexibility in rescheduling when my flights are canceled or delayed. The email confirmations of the service come quickly and the one day prior reconfirmations are appreciated. Percy was a good driver and very professional.”
“Both drivers I had recently were excellent (Jack yesterday and Rodolfo on the 10th) and were also interesting to talk to. They made for smooth and friendly rides to and from JFK.”
“I want to thank you so very much for your wonderful service this past Saturday. The SUV was beautiful, Enoch, the driver was so polite and very pleasant and the drive down to Chelsea Piers was very pleasant, my son said.
“It was an excellent experience each way.”
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