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Questions to Ask Before Hiring Luxury Transportation Services in Connecticut

Inside of luxury limo - private transportation serviceIf you have never before hired a luxury transportation service, you are in for an interesting ride. Of course, there are a few standard questions you should be asking before you make your reservation with a luxury transportation service in Connecticut to ensure that your day flows just the way you expect. You want to be sure that all of your bases are covered just in case something comes up that could derail your plans. 

Are You Licensed to Operate in Connecticut?

In the state of Connecticut, drivers of limousines and other commercial vehicles require special licenses to operate for hire. Each driver must hold the appropriate license for the vehicles they are driving. Furthermore, the company as a whole must have the appropriate stamps or certificates to operate as a livery service within the state. If your ride will be taking you across state lines, the company must also carry proof that they are free to operate in neighboring states.

Are You Insured?

Insurance is another important factor to consider. Again, each individual driver must be insured to drive, but the company must also carry insurance to protect their passengers in the event of an accident.

Who Are Your Drivers?

Luxury transportation services in Connecticut can hire drivers either as full time employees or as contractors. Oftentimes contractors are employed during busy travel seasons to meet customer demand. Ask about how the company screens drivers, what their policy is on prior accidents, and how often they conduct random screening for drugs and alcohol as these can all tell you a lot about the safety of their operation.

What is your Maintenance Schedule?

The condition of the vehicles in the fleet is of the utmost importance to you. Recent news stories about limo accidents caused by bad brakes have led to renewed scrutiny in dealing with fleet maintenance. If the company cannot provide information about how their vehicles are services, it is not worth the risk.

What is the Cost Breakdown?

Many limo services have confusing invoices that are loaded up with extra fees and costs at the last second. You can avoid sticker shock by asking up front about the total costs for your ride and whether or not the tip is included in that price. That way you can budget effectively.

What about Special Circumstances?

Most limo companies have a cancellation policy in place, but you need to make sure you understand what to expect in the event of inclement weather or other issues that come up at the last minute. Understanding these policies is the best way to protect yourself and your budget as you plan your travel.

Other Details?

While you’re on the phone with the limo company, you should also ask about any other policies they have about picking up and dropping off so that you can plan your departure and arrival times accordingly. In most cases, they will help guide you through the planning process so you leave plenty of time for traffic or other common issues.

Ready to Book Your Next Luxury Transportation Service in Connecticut?

These are just a few of the questions you should be asking before you hand over your credit card to book a ride. Luxury transportation services in Connecticut are held to very high standards to protect consumers, but you should always double check that their paperwork is in order and they are operating legally ahead of time.

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