~ Your calls to Teddy’s are NEVER met by “dial 3 for reservations” and six other options that “have recently changed”. All calls are simply answered. Instantly. Simple and helpful.
By comparison, I am writing this while I am on hold, on two different lines, with an airline that should remain nameless. Regardless of their robotic declaration that my “call is important to” them, my estimated hold times are 48 minutes and 1 hour and 22 minutes respectively. I even lied and ‘told’ the automated voice equipment that I wanted to book two first-class tickets to Paris. That used to get me to a much shorter call queue. But now all bets are off with the whole planet working from home.
Imagine if that was you, haulin’ a__ through O’Hare loaded with luggage, a briefcase and overcoat and about to miss your connection home to LaGuardia and frantic to get a seat on the next flight. Folks like you miss far too much family time as it is. We can’t help much with the new flight. But pushing your Teddy’s private car back 90 minutes will only take a few seconds and you’ll only have to touch our phone number once.
So why am I on the phone for this? My new client’s flight out of Fort Lauderdale (FLL) got sent back to the gate. The passengers had to disembark and swapped onto new aircraft. It happens. The new flight is utilizing the same flight number (we think), but all the flight trackers (I’ve got four up) all think the flight was indefinitely “diverted” back to FLL.
Meanwhile the airline’s auto notification text (flight tracking tool #5) told me the replacement equipment was due to depart Florida 8:15. But since I can’t track it online and can’t get the airline on the phone, I can only hope we get it right and don’t miss the arrival time into LGA. After all, to be responsible with your fare dollars, our Norwalk-based chauffeur is sitting at home in Fairfield waiting for news the flight is airborne before driving down to New York.
Teddy’s takes great pride in being the only service you can think of that simply “answers the phone,” live, with a direct professional no matter what time of the day or night
That is why I take great pride in personally working 6 nights a week, 3PM to 10PM during the COVID pandemic business travel downturn. Teddy’s has always taken tremendous pride in being the only service you can think of that simply “answers the phone,” live with a direct professional no matter what time of the day or night: Just so folks like you get your calls, texts and emails answered instantly without having to do anything more than call.
“one call does it all”
As well, one call does it all. If you already have* a traveler profile with Teddy’s, you can spend five to eight minutes on the phone with us and have car service lined up to get you to JFK, meet you a few hours later in Miami, Dallas, LA, etc., even London, Paris and more. We can get you to the distant meeting the next day and back to your flight home when it’s time. Arrange a Teddy’s for your dinner with distant colleagues or clients too.
We can cut staff and make you hold 90 minutes. We’d save a lot of money. But, after all, we are in the business of keeping you stress free and productive in relation to what, I am sure, is usually a brutal business travel schedule. We hope you appreciate the investment and utilize Teddy’s to keep the wheels rolling with your business.
Team Teddy’s eagerly looks forward to helping your team get back on track as business travel starts to resume. If you’d like some tools to get your team set up with Teddy’s travel profiles ..and a preferred business farebook, contact email@example.com or call Charles Wisniewski at 203-866-2231 any time.
*If you are a member of the Teddy’s Platinum Reward Miles program, then you have a Teddy’s traveler profile. To see what’s in it, either log on or we can send you a screen shot.