Ride Responsibly: How the Limousine Industry is Keeping Riders and Drivers Safe
Passenger rights and service provider responsibilities
In recent years, there’s been growing public concern about ground transportation safety, especially in light of safety-related news stories related to the new breed of ride-sharing services such as Lyft and Uber that rely on smartphone ride-hailing apps. Many riders have been wondering: What are my rights as a passenger? And what exactly should I expect from my driver and from ground transportation companies? A recent online survey found that 91% of U.S. adults over the age of 17 believed there should be mandatory rules and regulations for ride-hailing drivers. Read More